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File a Report

The information you reported to the Cyber Audit Office will be verified, and you will be informed of
the processing results. The verification process with the relevant department may take 7 to 10 days.

Guidance for addressing customer complaints (sales and quality issues, etc.) and inquiries.
If you submit through the customer portal system, we will process it as soon as possible.

Customer Portal System

Name

Anonymous Option Available

Email

Valid Email Required, Alias Accounts Accepted

Phone number
Mobile phone number
Title

Instructions for writing

＊ please record as much detail as possible.

Please note that if the reporting content (real names, specific company names, etc.) is not specific or if the basis for the facts is unclear, the investigation may be delayed or put on hold. Defamatory or slanderous statements that are not based on facts may be closed without further action.

  1. 1. Content of the report : An event I have experienced, something I witnessed or heard directly, information shared by colleagues or vendors,   or details learned through rumors, etc.
  2. 2. Provider (company) : Representative John Smith of Company XXX, Sales Manager Jane Doe
  3. 3. Target of reporting : Manager XXX of XXX Team, XXX Division
  4. 4. Details of misconduct (time, place, scale) Example 1) In December 2023, Representative XXX of Company XXX gave Manager XXX cash in the amount of KRW XXX million.
    Example 2) Placed in a white envelope at XXX Restaurant... (sent to the bank account of Manager XXX’s wife...)
    Example 3) On January 1, 2024, Sales Manager XXX of Company XXX entertained Manager XXX at a high-end bar in Yeoksam-dong...
    * Attachment: Deposit and withdrawal records, text message exchanges, names of locations, etc.
  5. 5. Purpose of providing money/benefits : Providing exclusive supply status and tacit approval of performance manipulation, etc.
  6. 6. Other information : The person expected to be aware of this information is XXX, and his/her contact number is +82-10-1234-1234.   The method for fact verification is XXX. Fill out additional details such as….

File a Report

1. Misconduct report

Title *필수

Details *필수
[Reporting example]
You can check the reporting examples through “Reporting guide” at the top of the page.
[Guidance]
  • If the reporting content (real names, specific company names, etc.) is not specific, the investigation may be delayed or put on hold, so please provide as much detail as possible.
  • Please be aware that baseless defamation and slander may be closed without further action.

Attachments
  • Maximum 500MB (up to 5 files)
  • If there are issues with file registration, please compress it into a ZIP file and upload it. Please note that the behavior may vary depending on the device when uploading from mobile.

2. Pre-report survey related to reporting

How did you become aware of this issue?
How long do you think this problem has continued?
What is your relationship with the company?
Tell people who are familiar with the issue and who they expect to know.
Please let us know what you think is a good way to investigate, such as the name.

3. Reporter Information

The identity of the reporter is strictly protected, and if reported anonymously, the results will not be communicated.

Name *필수

Anonymous Option Available

 
Date of birth

Date of birth: Please enter in numbers only. For example, for June 10, 1985, enter as 850610.

Email *필수

If the information is submitted falsely, you will not be able to receive a response or check the progress.

Phone number
Mobile phone number *필수

If the information is submitted falsely, you will not be able to receive a response or check the progress.

4. Consent for collection and use of personal information＊ for real-name informants

Our company (Hyundai Steel Co., Ltd.) intends to collect and use personal information as described below
to establish and realize transparent management. Please read the contents carefully and decide whether to consent.

개인정보 항목, 수집이용 목적, 보유이용기간
Item Name, date of birth, e-mail address, mobile phone number, phone number
Purpose of collection and use Handling of reports and notification of outcome
Retention and use period 3 years
  • However, if there is an obligation to retain data under relevant laws and regulations, it will be stored for the period specified by those laws.
    • You have the right to refuse consent for the collection and use of personal information as stated above.
      However, if you refuse consent, you may face limitations in the smooth handling of reports and response to results.
Do you consent to the collection and use
of personal information as stated above?
  • Guide to verification code for report outcome
    • After submitting the report, a verification code that allows you to check the processing results will be displayed on the screen and sent to your email as well.
    • Please note that if you lose the verification code, you will not receive information about the processing results separately.