Sustainability
Part 1. Framework Establishment and Objective
Part 2. Principles of Local Community Engagement
Part 3. Local Community Engagement Framework
Part 4. Engagement Channels for Key Stakeholders
Stakeholder | Definition | Responsibility | Communication Channel | Key Issues | Frequency |
---|---|---|---|---|---|
Client companies | The source of economic and corporate value creation | Each business division | Discussions, technology seminars, customer satisfaction surveys, customer portal site, corporate homepage, etc. | • Enhancing customer satisfaction • Expanding communication with customers • Information Protection |
Ongoing |
Employees | The key to sustainable growth | Business Management Division, Strategy Planning Division | Intranet, Future Board, training programs, labor-management cooperation, etc. | • Work-life balance • Strengthening employee capabilities • Promoting communication between employees and departments |
Ongoing |
Suppliers | Partners for shared growth, based on trust | Procurement and Logistics Group, each business division, domestic and overseas business sites | Shared growth agreements, discussions, procurement system, technological exchanges, corporate homepage, etc. | • Fostering a culture of shared growth • Promoting activities for shared growth • Operating a fair supply chain management process |
Quarterly, ongoing |
Shareholders & investors | Individuals and groups that, through the provision of economic capital, are the source of corporate management | Financial Management Division | Annual general meeting of shareholders, performance meetings, public disclosures, non-deal roadshows, conferences, on-site visits, etc. | • Enhancing Hyundai Steel’s corporate value • Securing new growth engines |
Quarterly, ongoing |
Local communities | Local groups and constituents that interact as a result of business operations | Business Management Division, domestic and overseas business sites | Social contribution council within local communities, feedback on social contribution activities, corporate homepage, integrated report, etc. | • Supporting the socially disadvantaged and vulnerable groups • Continuously implementing social contribution activities |
Quarterly, before/after social contribution activities |
NGO, government, media | Individuals and groups that propose directions for corporate progress and that engage in policy setting | Business Management Division, Strategy Planning Division, domestic and overseas business sites | On-site visits, press releases | • Engaging with, and responding to, government policies • Transparent management disclosures • Job creation |
Ongoing |